Hundreds hit by global Microsoft outage in Nottinghamshire

Hundreds of thousands of users are unable to access many of Microsoft’s most popular services after an issue which began late on Thursday afternoon (November 12).

Microsoft is scrambling to find new ways to restore services after a global outage has left users worldwide, including Nottinghamshire, without access to emails and Teams.

Nottinghamshire Police are urging people to use 999 for emergencies and 101 for non-emergency issues as their emails are currently down.

A message on their Facebook page said: “Due to a global Microsoft service issue, we are currently unable to receive online form submissions.

Several services across the world are affected by a Microsoft outage this morning (Friday, November 13).placeholder image
Several services across the world are affected by a Microsoft outage this morning (Friday, November 13).

“Until resolved, if your report is time-critical but not an emergency, please call 101 or use Live Chat on our website.

“In an emergency, always call 999.

“Thank you.”

Similarly, Mansfield District Council have a message on their Facebook page asking people visit their website.

They said: “Due to the global Microsoft outage, we currently have no access to our emails. We're monitoring the situation and will respond to emails as soon as Microsoft resolve their issues.

“This means that our phone lines are likely to be extremely busy today, so you may experience longer than usual waiting times. Our website is available, so if you need to make a service request or find out more information on services, please visit www.mansfield.gov.uk.

“If you've sent us an email in the last 12-24 hours, there's a chance it won't have come through, but we will respond as soon as we can.

“We're sorry for any inconvenience this may cause.”

NHS England has issued a statement following reports of the Microsoft outage affecting its services.

An NHS spokesperson says: “With the global Microsoft issue inevitably having a disruptive impact for staff, local NHS services are enacting long-standing measures to manage IT outages and ensure critical services and appointments can continue for patients today - including using other IT systems or paper records where possible."

It says patients should continue to use 999 in an emergency, as well as using 111, 111 online, or their local pharmacy.

The spokesperson adds patients should still come forward for appointments unless told otherwise.

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