Lost samples

Share this article

Following a visit to Newgate Medical Centre in Worksop, I was asked to produce a urine sample to confirm a possible kidney infection, which I did at there and then.

I was put on antibiotics for a week and was told I would be called back within a couple of days for the result of the sample. Three days later their was no call so I called the medical group myself, to be told my sample was lost and I would need to take another once the antibiotics had ran its course.

I took another sample and received a phone call four days later to urgently take another sample as again this had been lost. Their was no apology or sound for concern.

Two weeks later and I’m no further forward. I can so see why people would rather go the drop in clinics. Disgusted with Newgate!

Name and address