Having read the recent reports on The Rufford Care Home in your newspaper I and the family would like to state our points of view.
My mother, aged 86, became a resident on the Welbeck Suite from March 2006, we never heard or saw anything to cause concern.
Lots of the problems reported were before the new owners, Mimosa Health Care took over.
In March 2010 my mother was moved to the nursing section, Hardwick. I would say she gets five star treatment and care. All the staff from admin, cares, cleaners and in the kitchen are always there to help in any way. They are superb with my mother, 92 in October 11, she is very happy, always has a smile and a chat with everyone.
Having lived in Germany, Spain, Holland and now Belgium I have to say, thank goodness for Rufford Care Home and Mimosa Health Care.