Nottingham-based firm to cut hundreds of jobs

Nottingham-based retail giant Boots have announced plans to cut between 300 and 350 management roles across its UK stores.
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The changes, announced as part of the company’s three year growth plan, also include proposals to improve customer care and offer better pay and benefits to their remaining staff.

The company expects to achieve the job cuts through a combination of natural attrition, redeployment, retraining and redundancy.

Simon Roberts, President of Boots, said, “The further changes we are announcing today will undoubtedly be difficult for some of our colleagues.

“Our priority as always will be to support and work closely with all, making sure everyone is regularly updated and fully supported throughout the period ahead.

“I believe our plans will enable us to build an even better Boots and drive future growth.”

The improvements to customer care the company is planning include the employment of a new contact centre management company, Teleperformance.

This firm will become the new employer of around 400 existing Boots UK staff in Nottingham from March 14.

The staff will retain their existing pay and benefits, and will continue to be the voice of the Boots brand to customers.

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