RESIDENTS paying their Council Tax bill at a Post Office or Pay Point may find the barcodes on the form being rejected due to a contractor mis-print.
The problem occured with new equipment at the council’s print and mail contractors and the company is now sending replacement bills to people’s homes this week.
One the replacement bills, dated 24th March, should be used to make instalment payments.
Other types of payment methods and billing enclosures sent with the original 2011/12 bill are unaffected.
If you have already contacted the Council about your new bill, for example to report a change of circumstances or to apply for Direct Debit, adjustment notices will be processed as soon as possible.
Council director of resources Neil Taylor said the authority had not incurred any expense over the error and thanked residents for their co-operation.
“All the affected bills are being re-issued this week and the Council would like to apologise for any inconvenience or delays that may arise in the next week,” he said.