Worksop-based opticians launches home delivery service

In the midst of the coronavirus outbreak, Specsavers employees in Worksop are going above and beyond to help their customers, the company said.
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With most of the country on lockdown and many glasses, contact lens, and hearing aid wearers unable to leave their homes – staff at the store have volunteered to deliver prescriptions to vulnerable customers homes, free of charge.

Adhering to the government’s guidelines on social distancing, the team has been working out of hours to ensure no vulnerable person is left with limited sight or hearing abilities - delivering up to 150 glasses and hearing aids.

For the time being, Specsavers stores throughout the UK have suspended routine eye and hearing tests, instead offering a new essential and urgent care service to ensure emergency issues are not left untreated.

An employee at Worksop's Specsavers preparing to make home deliveriesAn employee at Worksop's Specsavers preparing to make home deliveries
An employee at Worksop's Specsavers preparing to make home deliveries

Craig Muress, dispensing director at Worksop, said: “For many customers, particularly our older ones, leaving the house isn’t an option at all, and the thought of facing the next few weeks without the correct prescription glasses or hearing aids is extremely scary. The team here at Worksop have been more than happy to make deliveries after work and make sure no customer is left in the dark.

“Part of Specsavers ethos is that we’re here for people when they need us, and we’ll continue to do all we can to support the local community during the next few weeks. Customers with a current prescription can still buy their glasses and contact lenses online.”

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