COMMUNITY: BCVS
Alternatively visit the website www.bcvs.org.uk for a weekly update of community events and opportunities.
New Data Protection Full-day course
Reception and Customer Care Full-day Course
Thursday, July 14, 9.30am to 4pm, cost £50.
Reception work is very demanding. This course is ideal for those people involved in communicating with customers, especially at reception will find this workshop enhances their role as the first line face of the organisation, effective administrative skills, qualities as an effective receptionist and confidence in handling customer interactions face-to-face, and over the phone.