Clowne, Creswell and Whitwell: Police warn of fake library payment calls

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Clowne, Creswell and Whitwell residents are being warned not to give their bank details over the phone to people claiming to be from our library service collecting overdue fines.

Derbyshire County Council Trading Standards team has issued the warning after receiving reports of phone calls being made to people where they falsely claim to represent an agency working on behalf of our library service.

The caller says that they are ringing to recover fines from long overdue library books and then asks for the person’s bank details in order for the money to be recouped.

They may also threaten to visit the borrower’s house and collect the books in person if payment is not made immediately.

Cabinet member for health and communities, Coun Dave Allen, said: “We never have and never will use an agency to recover overdue library fees. If someone has an overdue fee our library staff will write to them and we would not ask for bank details.”

“This is a shameful scam designed to frighten people into handing over their financial information.”

“If people receive a call like this they should report it straight away.”

Call police on 101.